Priority Pool Service

PHTA Certified Pool & Spa Operator

Dedicated visits include the first 60 minutes of diagnosis or repair labor. Basic, Full and nonmembers: $200 scheduled weekday, $300 urgent weekday, $400 outside hours/weekends/listed holidays. Premium: $100 weekday or $200 outside hours. Premium customers may request a no-charge weekday check when a technician is already working nearby and has time to stop; it is not guaranteed. Lux: weekday visits included; $100 outside hours. Parts are separate unless covered. All urgent service depends on confirmed availability.

Quote response within 1 business day.

Or call us at 601-BLUE-LUX· Priority service outside business hours subject to availability

At a Glance

Dedicated visits include the first 60 minutes of diagnosis or repair labor. Basic, Full and nonmembers: $200 scheduled weekday, $300 urgent weekday, $400 outside hours/weekends/listed holidays. Premium: $100 weekday or $200 outside hours. Premium customers may request a no-charge weekday check when a technician is already working nearby and has time to stop; it is not guaranteed. Lux: weekday visits included; $100 outside hours. Parts are separate unless covered. All urgent service depends on confirmed availability.

For work requiring a contractor license, your proposal identifies the appropriately licensed California contractor and CSLB license number. That work proceeds under a separate contractor agreement; BlueLux helps coordinate scheduling and follow-up.

When You Need Emergency Service

Not every issue is an emergency. These four are. For non-urgent work, see scheduled equipment repair or weekly maintenance.

Equipment failure

Pump won't prime, heater won't fire, filter is dumping water. Pool is down and you need it back up.

Water quality crisis

Green or cloudy overnight, chemical accident, or visible algae bloom before guests arrive.

Safety concern

Suspected electrical issue at the pad, GFCI repeatedly tripping, or visible structural damage.

Event in <48 hours

Party, listing photos, rental check-in. Standard scheduling won't get there in time.

What's Included in Every Emergency Visit

Every dispatch tier covers the same scope on-site.

Diagnosis

Full system check. Pump, filter, heater, automation, plumbing, and chemistry.

First 60 minutes on-site

The first 60 minutes of diagnosis or repair labor are included. Additional time is quoted and approved before proceeding.

90-day labor warranty

BlueLux repair labor has a 90-day limited workmanship warranty. Licensed contractor work follows that contractor’s agreement.

Dispatch Pricing

Three tiers based on how fast you need us. Parts billed separately at retail. See full terms in the rate card.

Standard Visit

$200

Next available business day

Monday to Friday, 8 AM to 6 PM. First 60 minutes on-site included.

Most Common

Same-Day Weekday Priority

$300

Today, business hours

Priority slot in today's route. First 60 minutes on-site included.

After-Hours / Weekend / Holiday

$400

Evenings, weekends & holidays

Outside Monday-Friday business hours, including weekends and holidays. Subject to availability.

Premium and Lux members receive the member visit rates and eligible repair benefits described in the weekly plans. Parts and work outside those benefits require approval.

What Happens Next

Emergency-specific flow. Faster than the standard quote process.

1

Call or text

Call or text (601) 258-3589 and describe the problem in one sentence.

2

We triage in minutes

A CPO-certified tech reviews the issue and confirms the dispatch tier and ETA.

3

ETA confirmed

You get a confirmed arrival window by text. No mystery, no all-day waits.

4

Diagnose, repair, invoice

On-site diagnosis, repair if possible. Parts at retail. Payment after the work, not before dispatch.

Safety first: if there is immediate danger (electrical shock, drowning, gas smell), call 911 before calling us.

$1M Insured

Full liability coverage for your peace of mind

Weekly Photo & Chemistry Reports

Full transparency on every visit

Frequently Asked Questions

Still have questions? We're here to help!

Contact our experts →

Need Priority Pool Service?

Call or text for the fastest triage. After-hours, weekend, and holiday service is subject to availability.

Quote response within 1 business day.

Or call us at 601-BLUE-LUX· Priority service outside business hours subject to availability

Priority Service Line: (601) 258-3589