Priority Pool Service

Operador certificado de piscinas y spas (PHTA)

Dedicated visits include the first 60 minutes of diagnosis or repair labor. Basic, Full and nonmembers: $200 scheduled weekday, $300 urgent weekday, $400 outside hours/weekends/listed holidays. Premium: $100 weekday or $200 outside hours. Premium customers may request a no-charge weekday check when a technician is already working nearby and has time to stop; it is not guaranteed. Lux: weekday visits included; $100 outside hours. Parts are separate unless covered. All urgent service depends on confirmed availability.

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O llámenos al 601-BLUE-LUX· Priority service outside business hours subject to availability

En resumen

Dedicated visits include the first 60 minutes of diagnosis or repair labor. Basic, Full and nonmembers: $200 scheduled weekday, $300 urgent weekday, $400 outside hours/weekends/listed holidays. Premium: $100 weekday or $200 outside hours. Premium customers may request a no-charge weekday check when a technician is already working nearby and has time to stop; it is not guaranteed. Lux: weekday visits included; $100 outside hours. Parts are separate unless covered. All urgent service depends on confirmed availability.

Para trabajos que requieren licencia de contratista, la propuesta identifica al contratista de California con la licencia adecuada y su número CSLB. Esos trabajos requieren un contrato separado con el contratista; BlueLux ayuda a coordinar la programación y el seguimiento.

When You Need Emergency Service

Not every issue is an emergency. These four are. For non-urgent work, see scheduled equipment repair or weekly maintenance.

Equipment failure

Pump won't prime, heater won't fire, filter is dumping water. Pool is down and you need it back up.

Water quality crisis

Green or cloudy overnight, chemical accident, or visible algae bloom before guests arrive.

Safety concern

Suspected electrical issue at the pad, GFCI repeatedly tripping, or visible structural damage.

Event in <48 hours

Party, listing photos, rental check-in. Standard scheduling won't get there in time.

What's Included in Every Emergency Visit

Every dispatch tier covers the same scope on-site.

Diagnosis

Full system check. Pump, filter, heater, automation, plumbing, and chemistry.

First 60 minutes on-site

The first 60 minutes of diagnosis or repair labor are included. Additional time is quoted and approved before proceeding.

90-day labor warranty

La mano de obra de reparación de BlueLux tiene una garantía limitada de 90 días. Los trabajos de contratistas se rigen por su propio contrato.

Dispatch Pricing

Three tiers based on how fast you need us. Parts billed separately at retail. See full terms in the rate card.

Standard Visit

$200

Next available business day

Monday to Friday, 8 AM to 6 PM. First 60 minutes on-site included.

Most Common

Same-Day Weekday Priority

$300

Today, business hours

Priority slot in today's route. First 60 minutes on-site included.

After-Hours / Weekend / Holiday

$400

Evenings, weekends & holidays

Outside Monday-Friday business hours, including weekends and holidays. Subject to availability.

Premium and Lux members receive the member visit rates and eligible repair benefits described in the weekly plans. Parts and work outside those benefits require approval.

What Happens Next

Emergency-specific flow. Faster than the standard quote process.

1

Call or text

Call or text (601) 258-3589 and describe the problem in one sentence.

2

We triage in minutes

A CPO-certified tech reviews the issue and confirms the dispatch tier and ETA.

3

ETA confirmed

You get a confirmed arrival window by text. No mystery, no all-day waits.

4

Diagnose, repair, invoice

On-site diagnosis, repair if possible. Parts at retail. Payment after the work, not before dispatch.

Safety first: if there is immediate danger (electrical shock, drowning, gas smell), call 911 before calling us.

Asegurados por $1M

Cobertura completa de responsabilidad para su tranquilidad

Reportes semanales con fotos y química

Transparencia total en cada visita

Preguntas frecuentes

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Need Priority Pool Service?

Call or text for the fastest triage. After-hours, weekend, and holiday service is subject to availability.

Respuesta a la cotización en 1 día hábil.

O llámenos al 601-BLUE-LUX· Priority service outside business hours subject to availability

Priority Service Line: (601) 258-3589