Browse the Playbook
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111 entries
All Playbook guidance
- BasicsGuideBLX-FND-001 · v1.4
How to Use the BlueLux Playbook
How to navigate the Playbook, use its field and learning layers, understand scope, and resolve instructions that differ.
- BasicsGuideBLX-FND-002 · v1.4
Pool and Spa System Fundamentals
A field-first model of how pools and spas move, filter, heat, treat, and return water, and how to reason about the system when conditions change.
- BasicsGuideBLX-FND-003 · v1.3
How Water Moves Through Pools and Spas
A practical guide to suction, pressure, flow, resistance, turnover, surface movement, and the evidence technicians use to understand a pool or spa's active water path.
- BasicsGuideBLX-FND-004 · v1.3
Pool and Spa Filtration Fundamentals
See how cartridge, sand, and D.E. filters capture particles, load over time, change pressure and flow, fail, and interact with cleaning and chemistry.
- BasicsGuideBLX-FND-007 · v1.3
How Spas and Hot Tubs Differ from Pools
Spas and hot tubs change fast. Learn how small volume, heat, aeration, covers, circulation modes, chemistry, and suction risks alter the work.
- BasicsField ReferenceBLX-QRF-004 · v1.3
Pool and Spa Volume Calculations
Measure the pool or spa, test the estimate against other evidence, and carry the uncertainty into every dose instead of treating rough geometry as exact volume.
- BasicsField ReferenceBLX-QRF-005 · v1.2
Pool Units, Conversions, and Dose Mathematics
Keep units, product strength, active ingredient, ppm, rounding, and staged doses straight so a plausible-looking number does not become a bad chemical addition.
- BasicsGuideBLX-FND-008 · v1.0Commercial/Public Aquatics
How Public Aquatic Facilities Differ
Understand the operating responsibilities that distinguish public aquatic facilities from residential pools and spas.
- BasicsGuideBLX-FND-009 · v1.0Commercial/Public Aquatics
Public Aquatic Operator Roles, Permits, and Inspection Readiness
Define who owns each operating decision and keep a public aquatic facility ready for routine or complaint-driven inspection.
- BasicsGuideBLX-FND-010 · v1.1Commercial/Public Aquatics
Public Spas and Hot Tubs
Operate a public spa or hot tub as a high-demand warm-water venue with its own permit, limits, records, and preventive-maintenance plan.
- BasicsGuideBLX-FND-011 · v1.0Commercial/Public Aquatics
Wading Pool Operations
Operate a public wading pool around shallow-water child safety, fast-changing water quality, contamination prevention, circulation, and clear responsibility.
- BasicsGuideBLX-FND-012 · v1.0Commercial/Public Aquatics
Therapy Pool Operations
Coordinate public-aquatic operation with licensed therapy, patient safety, accessibility, infection control, warm-water demand, and facility records.
- BasicsGuideBLX-FND-013 · v1.0Commercial/Public Aquatics
Splash Pads and Interactive Water Features
Operate splash pads and interactive water features by controlling the hidden water system, biofilm, drainage, treatment, aerosols, and user hygiene.
- BasicsGuideBLX-FND-014 · v1.0Commercial/Public Aquatics
Bather Load and Operational Demand
Use approved capacity, actual headcount, activity, water volume, treatment performance, and staffing to manage public-aquatic demand.
- BasicsField ReferenceBLX-QRF-009 · v1.0Jurisdiction-specific
California Public Pool Operating Requirements
A field reference to high-value California public-pool operating duties, water limits, records, safety equipment, closure, and local enforcement.
- ServiceProcedureBLX-SOP-001 · v1.2
Pool and Spa Service Visit: Master Workflow
A complete field sequence for a routine pool or spa visit, from safe arrival and system assessment through cleaning, chemistry, verification, and closeout.
- ServiceProcedureBLX-SOP-002 · v1.1
Arrival, Access, Gates, and Property Inspection
How a technician enters a property, maintains pool-barrier security, identifies access and property hazards, and preserves the as-found condition.
- ServiceChecklistBLX-CHK-001 · v1.3
Equipment-Pad Visual Inspection
A non-invasive field inspection of a pool equipment pad before routine operation, maintenance, testing, or troubleshooting begins.
- ServiceProcedureBLX-SOP-029 · v1.1Commercial/Public Aquatics
Opening a Public Aquatic Facility for Daily Use
Complete and document the preopening checks required before admitting bathers to a public aquatic venue.
- ServiceProcedureBLX-SOP-031 · v1.0Commercial/Public Aquatics
Closing and Reopening a Public Aquatic Facility
Close a public aquatic venue promptly, control the hazard, verify corrective work, and reopen only through documented authority.
- CleaningQuality StandardBLX-STD-001 · v1.2
Cleaning Acceptance Standard
Cleaning is complete only when the visible result, system state, exceptions, and evidence pass the same observable standard.
- CleaningProcedureBLX-SOP-003 · v1.1
Skimming the Pool Surface
Clear floating debris efficiently while protecting the finish, circulation system, and clues that reveal where the debris keeps coming from.
- CleaningProcedureBLX-SOP-004 · v1.1
Brushing Pool Surfaces
Choose a brush that matches the finish, then clean walls, steps, benches, floors, corners, and transitions without grinding damage into the surface.
- CleaningProcedureBLX-SOP-006 · v1.2
Emptying and Reinstalling Skimmer Baskets
Control skimmer suction, remove the debris, inspect the basket and weir, and restore normal surface draw without introducing air or bypass.
- CleaningProcedureBLX-SOP-013 · v1.1
Emptying and Inspecting Automatic Cleaners
Identify the cleaner type, isolate it correctly, empty and inspect it, then reassemble and prove that it runs as intended.
- CleaningProcedureBLX-SOP-014 · v1.2
Waterline and Tile Spot Cleaning
Remove routine waterline soil only after identifying the surface, compatible product, nearby materials, and the point where spot cleaning should stop.
- CleaningProcedureBLX-SOP-005 · v1.1
Manual Vacuuming
Vacuum the pool or spa without scarring the finish, losing pump prime, overwhelming the filter, or leaving the hydraulic system in the wrong state.
- CleaningProcedureBLX-SOP-012 · v1.2
Removing Heavy Debris with a Leaf Rake
Lift submerged leaves and heavy debris without turning the water cloudy, striking fittings, scraping the finish, or dumping the load into circulation.
- Water ChemistryGuideBLX-FND-005 · v1.3
Sanitization, Disinfection, and Oxidation
A practical pool guide to disinfectant residuals, chlorine demand, oxidation, free and combined chlorine, stabilizer, salt systems, bromine, and supplemental treatment.
- Water ChemistryGuideBLX-FND-006 · v1.2
Water Balance and Saturation Fundamentals
A field-first guide to pH, alkalinity, calcium, temperature, salt and TDS, carbonate corrections, saturation indices, scale tendency, and cementitious-surface protection.
- Water ChemistryField ReferenceBLX-QRF-001 · v1.3
Water-Chemistry Targets and Decision Bands
A fast pool and spa reference separating public-health baselines, field planning aims, equipment and surface limits, diagnostic bands, and stop conditions.
- Water ChemistryField ReferenceBLX-QRF-002 · v1.3
Test Accuracy, Sample Handling, and Common Interferences
Decide whether a test result represents the water, falls within the method's range, survives known interferences, and is reliable enough to act on.
- Water ChemistryProcedureBLX-SOP-008 · v1.3
Collecting and Testing a Water Sample
Collect a sample that actually represents the pool or spa, run the approved test within its limits, catch interference, and record a result worth acting on.
- Water ChemistryProcedureBLX-SOP-015 · v1.3
Testing Free and Combined Chlorine
Measure free and total chlorine, calculate combined chlorine, recognize an invalid result, and hand off a pool or spa reading that supports a real decision.
- Water ChemistryProcedureBLX-SOP-016 · v1.3
Testing pH, Alkalinity, Hardness, CYA, and Salt
Measure pH, total alkalinity, calcium hardness, cyanuric acid, and salinity without mixing up methods, ranges, corrections, or pool or spa operating context.
- Water ChemistryField ReferenceBLX-QRF-006 · v1.2
Saturation Index Field Reference
Calculate calcium-carbonate saturation the same way every time, including corrected alkalinity, method choice, prediction limits, and treatment decisions.
- Water ChemistryProcedureBLX-SOP-009 · v1.3
Calculating and Adding Pool Chemicals
A master field procedure for converting a validated test into a checked dose, handling one approved product safely, documenting the addition, and verifying the result.
- Water ChemistryProcedureBLX-SOP-017 · v1.2
Adding Liquid Chlorine
Verify the water, product, strength, volume, and dose before staging and adding sodium hypochlorite to a pool or spa.
- Water ChemistryProcedureBLX-SOP-018 · v1.2
Adding Muriatic Acid
Lower pH or support an alkalinity plan with the exact hydrochloric-acid product, a checked calculation, controlled handling, deliberate application, and a verified result.
- Water ChemistryProcedureBLX-SOP-019 · v1.2
Adding Approved Dry Pool Chemicals
A control procedure for identifying, calculating, staging, and adding one approved dry pool chemical by its own label without moisture, dust, residue, or incompatible mixing.
- Water ChemistryProcedureBLX-SOP-020 · v1.3
Adjusting Salt and Cyanuric Acid
Adjust salinity or cyanuric acid only after confirming the reading, exact product, system limits, water volume, chlorine plan, and likely long-term effect.
- Water ChemistryProcedureBLX-SOP-021 · v1.2
Adjusting Total Alkalinity and Calcium Hardness
Plan and verify staged alkalinity or calcium-hardness corrections without losing control of pH, saturation balance, surfaces, or equipment limits.
- Water ChemistryTroubleshooting GuideBLX-DIA-003 · v1.3
Chlorine Reading Is Unexpectedly Low or High
A decision path for validating an unexpected free-chlorine result and separating testing error, production, demand, dilution, recent treatment, and control causes.
- Water ChemistryTroubleshooting GuideBLX-DIA-004 · v1.3
pH Will Not Hold
When pH will not hold, check the test itself before sorting carbon-dioxide rebound, weak buffering, chemical inputs, source water, and automated control.
- Water ChemistryTroubleshooting GuideBLX-DIA-005 · v1.3
High Cyanuric Acid
Confirm high cyanuric acid before acting, stop the source, protect sanitation, and plan water replacement or specialist treatment safely.
- Water ChemistryTroubleshooting GuideBLX-DIA-006 · v1.3
Cloudy Water
Treat cloudy water as a visibility hazard first, then sort debris, filtration, air, precipitation, product, and biological causes using observable evidence.
- Water ChemistryTroubleshooting GuideBLX-DIA-007 · v1.3
Visible Algae or Repeated Algae Growth
Restrict use when needed, confirm that the growth is algae-like, remove the biomass, restore CYA-aware sanitation, and find out why it came back.
- Water ChemistryTroubleshooting GuideBLX-DIA-008 · v1.2
Scale, Stains, or Colored Water
Identify whether the evidence is loose scale, a surface stain, dissolved color, precipitated metal or mineral, biological growth, or finish damage before treating it.
- Water ChemistryTroubleshooting GuideBLX-DIA-009 · v1.3
Foaming in a Spa or Hot Tub
Tell normal spa aeration from persistent surfactant foam, then work through sanitizer, organic load, products, water age, hardness, filtration, and biofilm.
- Water ChemistryField ReferenceBLX-QRF-007 · v1.2
Partial Drain and Water-Replacement Calculations
A planning reference for fill-water-adjusted dilution, partial replacement, repeated cycles, predicted chemistry, discharge limits, structural risk, and verification.
- Water ChemistryProcedureBLX-SOP-030 · v1.0Commercial/Public Aquatics
Testing and Recording Public Aquatic Water Quality
Build a compliant testing schedule, collect representative samples, compare controller readings, and preserve actionable public-facility records.
- EquipmentGuideBLX-EQP-001 · v1.3
Reading a Pool Equipment Pad or Room
Trace an equipment pad or room from suction through return so you can identify each component, operating state, hazard, control, and manual before touching anything.
- EquipmentProcedureBLX-SOP-022 · v1.1
Recording Equipment Models and Finding the Controlling Manual
Capture the installed equipment identity, resolve model and revision ambiguity, find the exact official manual, and preserve a source record someone else can verify.
- EquipmentField ReferenceBLX-QRF-003 · v1.3
Normal Equipment States and Baseline Readings
Know what healthy looks like first. This reference shows how to capture a trustworthy equipment baseline and compare later readings without guessing.
- EquipmentGuideBLX-EQP-002 · v1.2
Variable-Speed and Single-Speed Pool Pumps
Read and operate circulation pumps without confusing commanded speed with actual flow, hydraulic demand, or the pump's true condition.
- EquipmentProcedureBLX-SOP-023 · v1.2
Pump and Strainer-Pot Inspection
Observe the pump and strainer pot in known states, capture abnormal air, leaks, heat, noise, vibration, flow, or commands, and choose a safe next move.
- EquipmentProcedureBLX-SOP-007 · v1.2
Emptying and Reinstalling a Pump Basket
Shut the pump down safely, open and clean the strainer pot, inspect the basket and seal, then rebuild a stable prime and check for leaks.
- EquipmentTroubleshooting GuideBLX-DIA-001 · v1.2
Pump Will Not Prime
A pump that will not establish or hold prime can point to water supply, valve state, trapped air, a suction restriction, or a fault that needs referral.
- EquipmentTroubleshooting GuideBLX-DIA-011 · v1.1
Pump Will Not Start, Is Noisy, or Overheats
A safe pump diagnostic that separates command, power, hydraulic, mechanical, and thermal symptoms while preserving evidence and licensed-trade boundaries.
- EquipmentGuideBLX-EQP-003 · v1.2
Suction, Return, Check, and Actuated Valves
Recognize each valve, preserve its as-found position, prove the active flow path, and avoid a change that deadheads, drains, or isolates the wrong line.
- EquipmentProcedureBLX-SOP-028 · v1.2
Checking Valve Position and Serviceable O-Rings
Prove what a valve controls before moving it, localize leak or bypass evidence, and service only the O-rings covered by the exact model procedure.
- EquipmentTroubleshooting GuideBLX-DIA-010 · v1.3
Air Bubbles, Poor Returns, or Low Flow
Trace persistent return bubbles, weak circulation, or low flow from the water from the pool or spa through suction, pump, filter, valves, and returns without jumping to a repair.
- EquipmentGuideBLX-EQP-004 · v1.3
Filter Types and Normal Operating States
Tell cartridge, sand, and D.E. filters apart and interpret pressure, flow, air, valves, and service state against the right clean baseline.
- EquipmentGuideBLX-EQP-005 · v1.2
Cartridge Filters
Read a cartridge filter through its components, element condition, pressure trend, flow evidence, service limits, and exact model documentation.
- EquipmentProcedureBLX-SOP-024 · v1.2
Cleaning a Cartridge Filter
Open, clean, inspect, and reassemble a cartridge filter safely, then confirm stable circulation and record a comparable clean baseline.
- EquipmentGuideBLX-EQP-006 · v1.2
Sand Filters
Follow a sand filter through its media, valve positions, filtration and backwash states, pressure trend, failure clues, and model-specific limits.
- EquipmentProcedureBLX-SOP-025 · v1.2
Backwashing a Sand Filter
Backwash a sand filter through the correct valve and discharge sequence, restore filtration, and leave behind a clean pressure baseline worth comparing.
- EquipmentGuideBLX-EQP-007 · v1.2
Diatomaceous Earth Filters
See how D.E. grids or cartridges, precoat media, valve states, and pressure trends work together, including the clues left by bypass or a poor recharge.
- EquipmentProcedureBLX-SOP-026 · v1.2
Backwashing and Recharging a D.E. Filter
Backwash and recharge a D.E. filter without losing control of pressure, valve position, wastewater, dry media, or the model-specific recharge dose.
- EquipmentTroubleshooting GuideBLX-DIA-002 · v1.2
High Filter Pressure
Start with the system's valid clean baseline, then separate gauge, pump speed, filter loading, valve, return, and service causes of high pressure.
- EquipmentTroubleshooting GuideBLX-DIA-012 · v1.3
Filter Pressure Is Low, Zero, or Unstable
When filter pressure is low, zero, drifting, or pulsing, separate a bad gauge from flow, suction, pump, valve, air, and operating-state problems.
- EquipmentGuideBLX-EQP-008 · v1.2
Gas Heaters and Heat Pumps
Identify gas heaters and electric heat pumps, check the exterior controls and flow they depend on, and recognize when qualified service must take over.
- EquipmentTroubleshooting GuideBLX-DIA-013 · v1.2
Heater Does Not Heat or Shows an Error
A heater that stops, stays cold, or shows an error needs a disciplined exterior check, not improvised gas, electrical, combustion, or refrigeration work.
- EquipmentGuideBLX-EQP-009 · v1.2
Salt Chlorine Generators
Learn how a salt chlorine generator depends on flow, power, runtime, salinity, water temperature, chemistry, cell condition, and safe service boundaries.
- EquipmentProcedureBLX-SOP-027 · v1.1
Inspecting and Cleaning a Salt Cell
Inspect first. Remove and clean a salt cell only when the evidence and exact manufacturer instructions call for it, then restore and verify the system.
- EquipmentTroubleshooting GuideBLX-DIA-014 · v1.3
Salt System Is Not Producing Chlorine
A salt-system diagnostic that separates chlorine demand, testing, runtime, output, flow, salinity, temperature, scale, automation, cell life, and electrical faults.
- EquipmentGuideBLX-EQP-010 · v1.3
Tablet Feeders and In-Line Sanitizer Systems
Identify what belongs in an in-line feeder, how it connects to the plumbing, and why fumes, pressure, residue, and incompatible products demand tight control.
- EquipmentGuideBLX-EQP-011 · v1.3
Pool Automation and Time Controls
Make sense of automation, schedules, mechanical timers, service modes, delays, freeze behavior, remote access, and reversible control changes.
- EquipmentTroubleshooting GuideBLX-DIA-015 · v1.3
Automation, Schedule, or Remote Control Is Offline
A pool-control diagnostic that separates physical equipment, local automation, schedules, device communication, home network, cloud service, app, and account failures.
- EquipmentGuideBLX-EQP-012 · v1.1
Suction, Pressure, Robotic, and In-Floor Cleaners
Separate cleaner trouble from pool-system trouble by tracing the hydraulic or electrical dependencies of suction, pressure, robotic, and in-floor cleaners.
- EquipmentGuideBLX-EQP-013 · v1.2
Automatic and Manual Pool Covers
Understand what each pool cover can and cannot do, how its controls and safety claims work, what to inspect, and which final states are safe.
- EquipmentGuideBLX-EQP-014 · v1.2
Spa Jets, Air Systems, and Spillovers
Map spa jets, venturi air, blowers, spillovers, shared plumbing, and controls so normal modes do not get mistaken for faults.
- EquipmentTroubleshooting GuideBLX-DIA-016 · v1.2
Suspected Water Loss or Leak
A pool and spa diagnostic for measuring abnormal water loss and separating evaporation, use, overflow, filter waste, autofill, equipment, plumbing, and pool or spa leak categories.
- EquipmentGuideBLX-EQP-015 · v1.0Commercial/Public Aquatics
Recirculation, Turnover, and Flow Verification
Connect measured flow, system volume, turnover, treatment limits, and field evidence at a public aquatic facility.
- EquipmentProcedureBLX-SOP-032 · v1.0Commercial/Public Aquatics
Reading and Verifying a Public Aquatic Flow Meter
Identify the measured loop, obtain a defensible flow reading, and challenge a public-aquatics meter that conflicts with system evidence.
- EquipmentGuideBLX-EQP-016 · v1.0Commercial/Public Aquatics
Automated Chemical Controllers and Feed Systems
Verify automated disinfectant and pH control as a complete public-aquatic treatment system, from the sample stream through the feed equipment.
- EquipmentProcedureBLX-SOP-033 · v1.0Commercial/Public Aquatics
Inspecting Public Aquatic Equipment and Chemical Rooms
Inspect public-aquatic equipment and chemical spaces for access, ventilation, leaks, corrosion, storage, labeling, and treatment-system hazards.
- SafetySafety GuideBLX-SAF-001 · v1.2
Chemical Labels, SDSs, PPE, Transport, and Storage
Chemical-safety guidance for reading labels and SDSs, selecting task-specific PPE, inspecting containers, transporting pool products, and storing them without incompatible contact.
- SafetySafety GuideBLX-SAF-002 · v1.3
Incompatible Pool Chemicals and Mixing Prevention
Field guidance for preventing dangerous contact among chlorine products, acids, moisture, organics, ammonia, fuels, residues, tools, feeders, and unknown materials.
- SafetySafety GuideBLX-SAF-003 · v1.2
Chemical Spill, Splash, Inhalation, or Exposure
Emergency guidance for recognizing a pool-chemical incident, protecting people, starting product-specific first aid, contacting responders, and preserving a safe handoff.
- SafetySafety GuideBLX-SAF-004 · v1.1
Electrical, Gas, and Pressurized-Equipment Boundaries
Safety boundaries for electrical faults, gas leaks and combustion hazards, unexpected startup, hydraulic pressure, compressed air, and licensed-trade escalation.
- SafetySafety GuideBLX-SAF-005 · v1.2
Suction Entrapment and Missing or Damaged Covers
Field guidance for identifying suction-outlet hazards, closing and isolating affected pools or spas, responding to entrapment, and referring compliant repair.
- SafetySafety GuideBLX-SAF-006 · v1.3
Gates, Barriers, Alarms, and Safety Covers
Pool-access safety guidance for inspecting fences, gates, doors, alarms, certified safety covers, failure conditions, customer notice, and qualified referral.
- SafetySafety GuideBLX-SAF-007 · v1.2
Heat, Sun, Rain, Lightning, and Severe Weather
Field guidance for heat illness, sun, lightning, rain, flooding, wind, wildfire smoke, route monitoring, work stoppage, emergency response, and safe return.
- SafetyField ReferenceBLX-QRF-008 · v1.3
Rain and Weather Response Reference
Turn rainfall and forecast data into practical decisions about covers, water level, contamination, chemistry, site hazards, and post-storm recovery.
- SafetyProcedureBLX-SOP-011 · v1.1
Automatic Pool Covers and Rain
A safe field procedure for inspecting and operating automatic pool covers, managing rainwater, staging a cover pump, and escalating abnormal conditions.
- SafetySafety GuideBLX-SAF-008 · v1.3
Fecal, Vomit, Blood, Dead Animal, Sharps, and Other Contamination
Response guidance for body fluids, feces, vomit, blood, dead animals, raccoon waste, sharps, unknown contamination, closure, cleanup limits, and reopening.
- SafetySafety GuideBLX-SAF-009 · v1.0Commercial/Public Aquatics
Public Aquatic Safety Equipment, Signage, and Emergency Communication
Verify that required public-aquatic rescue equipment, safety signs, emergency communication, and access controls are present, usable, and matched to the venue.
- SafetySafety GuideBLX-SAF-010 · v1.0Commercial/Public Aquatics
Indoor Aquatic Air Quality and Chloramine Control
Investigate indoor aquatic air complaints by connecting combined chlorine, bather activity, water treatment, airflow, and building-system evidence.
- SafetyProcedureBLX-SOP-034 · v1.0Commercial/Public Aquatics
Public-Aquatics Fecal Incident Response
Close, classify, disinfect, document, and reopen a public aquatic venue after formed stool, diarrhea, or an uncertain fecal incident.
- SafetySafety GuideBLX-SAF-011 · v1.0Commercial/Public Aquatics
Public Hot Tub Legionella Prevention
Control Legionella risk in public hot tubs through water management, disinfectant, circulation, cleaning, records, and public-health coordination.
- SafetySafety GuideBLX-SAF-012 · v1.0Commercial/Public Aquatics
Public Aquatic Emergency Action Plans and Incident Handoff
Build, practice, activate, and improve a public-aquatic emergency action plan with clear roles and a precise responder handoff.
- QualityQuality StandardBLX-STD-006 · v1.2
Recurring Maintenance, Repair, and Licensed-Trade Boundaries
A decision standard for separating pool observation, recurring maintenance, diagnostics, repair, regulated work, permits, and qualified-trade referral.
- QualityQuality StandardBLX-STD-003 · v1.3
Equipment-Pad Condition Standard
An acceptance standard for equipment-pad access, drainage, plumbing, electrical, gas, chemical, operating, housekeeping, and evidence conditions.
- QualityQuality StandardBLX-STD-002 · v1.3
Water Clarity and Appearance Standard
Judge water clarity and appearance through observable evidence, including visibility, color, suspended material, surface film, use restrictions, and operating support.
- QualityQuality StandardBLX-STD-004 · v1.3
Service Notes and Photographs Standard
Create service notes and photographs that are accurate, useful, privacy-conscious, easy to verify, and strong enough to support the next decision.
- QualityQuality StandardBLX-STD-005 · v1.3
Customer Communication and Escalation Standard
Give service updates that say what happened, what is restricted, what remains uncertain, who owns the next action, and what has actually been promised.
- QualityProcedureBLX-SOP-010 · v1.2
Service Verification, Documentation, and Closeout
Prove the final water and equipment state, capture a decision-quality record, assign unresolved work, and secure the property before leaving.
- QualityChecklistBLX-CHK-002 · v1.3
Service Closeout Checklist
A fast field checklist for restoring pool equipment, verifying final water and operating state, documenting exceptions, and securing the property.
- QualityChecklistBLX-CHK-003 · v1.3
Hazard, Damage, and Incident Documentation Checklist
A field checklist for protecting people, preserving pool incident evidence, recording facts, routing urgent reports, and tracking corrective action.
- QualityQuality StandardBLX-STD-007 · v1.1Commercial/Public Aquatics
Public Aquatic Operating Records Standard
Define complete, timely, traceable public-aquatic records for water, equipment, maintenance, incidents, closures, staffing, and corrective action.